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Event Details

    Before It Comes to Blows – Managing Conflict from Higher Ground

    Date: January 8, 2019, 11:30am – 1:00pm
    1031 New Hampshire St.
    Lawrence, Kansas

    **Parking is available across the street and in the parking garage one block north.
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    Start Times:

    11:15 am Registration Begins

    11:15 am Buffet Lunch Available

    11:45 am Opening Business, Chapter Announcements

    12:00 pm Presentation

    1:00 pm Meeting Adjourned

     Click here to register for this event!


    • Member - In Advance - $20
    • Member - Late Registration (after 1/04/2019) - $25
    • Guest - $30
    • Student - $10
    • Retiree - $10

    Program: Before It Comes to Blows – Managing Conflict from Higher Ground

    While no one enjoys conflict, it is often inevitable in a working environment. Unnecessary conflict can, at very least, affect production, morale and employee retention. At worst, unresolved conflict can cripple an organization. The most successful and dynamic organizations, corporations and individuals learn how to resolve conflict before it starts, and create an atmosphere that fosters buy-in, understanding and expression. These skills do not typically come naturally, but they can be learned! Participants will leave this program understanding how to prevent most conflict before it arises and how to manage that which can’t be prevented, to minimize its effect on individuals and the overall organization.

    Learning Objectives

    • The value of conflict prevention vs. conflict management
    • How to function successfully in the midst of on-going conflict
    • How to see issues from multiple perspectives
    • The difference between reacting and responding in stressful situations
    • How to keep their emotions from running the show
    • How to find the win-win-win from a well managed conflict

    Who Will Benefit from Attending

    • Managers
    • Supervisors
    • Employees who enjoy their job, but hate the conflict
    • Anyone struggling with conflict in their workplace

    Presenter: Lauren Schieffer, CSP – The Colonel’s Daughter

    As the daughter of a career Air Force officer, Lauren Schieffer grew up being uprooted and relocated every couple of years. This imbued her with a profound independence and ability to adapt to changing circumstances. The lessons she learned from “The Colonel” have helped her make smart decisions and overcome adversity with humility and a sense of humor. Lauren has navigated just about every aspect of corporate America in her varied career – from trucking to achieving top-tier Sales Director status for a global cosmetics firm to managing a non-profit foundation. In her speaking career, she has presented in seven countries to associations, organizations, federal, state and local governments, as well as Fortune 500 companies - helping them improve the effectiveness of their communication and reduce unnecessary conflict.

    Lauren is a Certified Speaking Professional through the NSA and The Global Speakers Federation. Able to relate to and energize everyone from the custodial staff to C-Level executives, Lauren is a master storyteller, delivering insightful, inspirational and relevant content that empowers people to absorb and act upon what they’ve heard – and she does so in an entertaining manner with a dry sense of humor that keeps them chuckling while they’re learning. Her enthusiasm is infectious and her passion unmistakable.

    We look forward to seeing you on Tuesday, January 8th!